The person responsible for processing the personal data collected is the Seller.
Unless otherwise agreed by the Buyer, in accordance with the Personal Data Act, the Seller may only collect and store personal information necessary for the Seller to fulfill the obligations under the Agreement.
Buyer’s personal information will only be transmitted to others if it is necessary for Seller to implement the Agreement with Buyer or in legal cases.
In order to serve you in the best possible way, it is necessary that we have sufficient information about you as a customer.
After reviewing what is stored with information about our customers, we believe that there is no sensitive or critical data stored with us that can be misused.
We can assure you that our internal routines do not allow the outside to receive sensitive or critical information.
There is no sensitive or critical data stored in connection with the use of our payment solutions.
Our policy is that we do not sell, trade or otherwise transfer any information about you as a customer to any third party without your consent.
All aspects of information storage are securely protected.
12.1 Storage of personal information.
The Accounting Act requires us to store transaction data for 5 years.
To safeguard customers’ rights regarding warranties and complaints in accordance with the Consumer Purchasing Act, the Purchasing Act and our terms of sale, we store purchase history for 10 years.
12.2 Security of personal information
At Codigi.es we have good routines and comprehensive measures in place to ensure that unauthorized persons do not gain access to your personal information, and that data processing is carried out in accordance with the requirements of current legislation.
Examples of such measures are risk assessments, implementation of organizational and physical measures, access management and archiving routines, as well as routines for data handling and follow-up of requests related to the right of access, correction and deletion.
You can be assured that we store your personal information securely.
12.3 Change or deletion of personal information
Do you want to change your name or delete your account with us?
Please contact us
13. Conflict resolution
Complaints are addressed to the seller within a reasonable time, see sections 9 and 10.
The parties endeavor to resolve any disputes on amicable terms.