Windows 11 Troubleshooting Guide: How to Fix Them

In 2025, Windows 11 is Microsoft's primary operating system, supported until 2031, but it may experience issues such as update failures, app errors, slowness, or network issues, especially after the end of support for Windows 10 in October.

This guide details the most common issues in Windows 11 (version 24H2), how to troubleshoot them with native and third-party tools, and tips for users in Spain to keep their system stable and secure. Microsoft Excel Formulas for Beginners in 2025

Common problems and solutions

1. Windows updates do not install

Common Mistakes: 0x80070002, 0x80073712, 0x800705B4.

Causes: Corrupt files, unstable connection, insufficient space.

Solutions:

1. Run the troubleshooter:

• Go to Configuration > System > Problem solving > Other solvers.
• Select “Windows Update” and follow the instructions.

1. Free up space:

• En Configuration > System > Storage, activate “Temporary File Cleanup” and delete unnecessary files.

1. Reset update components:

• Open CMD as administrator (Windows + X > Terminal (Admin)).
• Run:
  net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver
• Reboot and check for updates.

1. Manual download:

• Visit microsoft.com/es-es/software-download/windows11 and use the media creation tool.

Example: Error 0x80070002 is resolved by resetting SoftwareDistribution and rebooting.

2. Slow or frozen system

Causes: : Insufficient RAM, old drivers, background apps.

Solutions:

1. Optimize startup:

• Opens Task Manager (Ctrl + Shift + Esc)> Home.
• Disable non-essential apps (e.g., Adobe Updater).

1. Update drivers:

• Go to Configuration > Windows Update > Advanced Updates > Optional updates.
• Install GPU and chipset drivers.

1. Free up resources:

• En Configuration > System > Storage, use “Storage Sensor” to clear temporary files.

1. Scan system:

• Opens Windows security > virus protection > Full scan.

ExampleA PC with 4GB of RAM slows down; increase it to 8GB and disable startup apps.

3. Applications do not work or close

Common Mistakes: “The application is not responding”, error 0x80073CF6 (Store).

Causes: Corrupted apps, incompatibility, Store cache.

Solutions:

1. Repair or reset app:

• Go to Configuration > Applications > Installed applications.
• Find the app, select Advanced > Repair o Resetting.

1. Reinstall from Microsoft Store:

• Opens Microsoft Store, find the app and reinstall it.

1. Run in compatibility mode:

• Right click on the executable > Properties > Compatibility > Select Windows 10.

1. Update Store:

• In Store, go to Profile > Downloads and updates > Get updates.

Example: If Teams doesn't open, reset it from Settings and restart.

4. Network or Wi-Fi problems

Common Mistakes: “No connection”, “Wi-Fi disconnects”.

Causes: Outdated drivers, incorrect network configuration.

Solutions:

1. Network Solver:

• Go to Configuration > System > Problem solving > Other solvers > Internet connection.

1. Update network drivers:

• En Device administrator (Windows + X), find network adapters, right click > Update Driver.

1. Reset network:

• Go to Configuration > Network and Internet > Advanced network settings > Network reset.
• Note: This deletes Wi-Fi settings; saves passwords.

1. Check firewall:

• En Windows security > Firewall and network protection, allows blocked apps.

Example: If Wi-Fi disconnects, reset the network and update drivers from the manufacturer (e.g., Intel).

5. Blue Screens of Death (BSOD)

Common Mistakes: DRIVER_IRQL_NOT_LESS_OR_EQUAL, CRITICAL_PROCESS_DIED.

Causes: Corrupt drivers, faulty hardware.

Solutions:

1. Start in safe mode:

• Restart, press F8 or enter from Configuration > System > Recovery > Advanced start.
• Select “Safe Mode with Networking.”

1. check hardware:

• Usa Windows memory diagnostics (search in search bar) for RAM.
• Run chkdsk C: /f /r in CMD for disk.

1. Update drivers:

• Download drivers from the manufacturer (NVIDIA, AMD, Intel).

1. System Restore:

• Search for “System Restore”, select a previous restore point.

Example: A BSOD caused by an NVIDIA driver is resolved by updating from nvidia.com.

6. Microsoft Store not working

Common Mistakes: 0x80073CF6, does not load.

Causes: Corrupted cache, Microsoft account.

Solutions:

1. Clear cache:

• Press Windows + R, writes wsreset.exe and executes.

1. Reinstall Store:

• Open PowerShell as administrator (Windows + X).
• Run:
  Get-AppxPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

1. Verify account:

• En Configuration > Accounts, make sure your Microsoft account is active.

Example: If Store does not open, wsreset.exe clears cache and restores access.

Native troubleshooting tools

Windows 11 includes automatic solvers in Configuration > System > Problem solving > Other solvers:

• Windows Update: Fixes update bugs.
• Internet connection: Resolves Wi-Fi/ethernet issues.
• Play audio: Fixes sound issues.
• Sustainable: Optimizes consumption and performance.

Example: Audio fixer fixes muted speaker after update.

Tips for 2025

1. Keep Windows up to date: Install monthly patches (e.g., KB5041585 from September 2025).
2. Use Windows Defender: Scan weekly in Windows security.
3. Backup data: Before updates, use OneDrive or Backup and Restore.
4. Migrate from Windows 10: Before October 2025, upgrade to Windows 11 for support.
5. Try third-party tools: CCleaner (~€20/year) for advanced cleaning.

Example: Back up documents to OneDrive before installing 24H2 to avoid loss.

Advanced troubleshooting

If the methods fail:

1. Reset Windows:

• Go to Configuration > System > Recovery > Reset this PC.
• Choose “Keep files” or “Delete everything.”

1. Reinstall Windows 11:

• Download the ISO from microsoft.com/es-es/software-download/windows11.
• Create a bootable USB with Rufus (rufus.ie).

1. Contact support: Use the “Get Help” app or support.microsoft.com.

Example: A “Keep Files” reset fixes a slow system without losing data.

Conclusion

Troubleshooting in Windows 11 This involves using native tools like the Troubleshooter, PowerShell, and System Restore, along with driver updates and backups. In 2025, for the end of Windows 10 support, keep Windows 11 up to date (24H2) and use OneDrive for data. If issues persist, reset or reinstall. These solutions ensure a stable and secure system.

FAQs

• How do I fix update errors?
  Use the Windows Update Troubleshooter or reset components in CMD.
• Why is my PC slow?
  Check RAM, disable startup apps, and scan with Defender.
• What to do if Store doesn't work?
  Run wsreset.exe or reinstall with PowerShell.
• How do I avoid blue screens?
  Update drivers and check hardware with chkdsk.